Refund & Return Policy

At NEXORA, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Products that have been used, damaged, or altered by the customer.
• Items returned more than 30 days after delivery.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include photos of the item and packaging so we can assist you as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Email: nexorashoping2026@gmail.com

We are committed to providing the best possible experience for our customers.